Each month 1-800-Radiator & A/C recognizes the
franchise with the best performance. To determine the top franchise of the
month, a variety of sales and growth metrics are considered. For the month of
July, Steven Edelstein of warehouse #533 in Pittsburg, PA was recognized.
Steven and his wife, Stacey, began their business careers
selling children's amusement ride equipment to indoor malls nationwide. They
grew the business into a multinational company, and their success earned them
the 2007 Ernst & Young Entrepreneur of the Year Award. After selling the
business, Steven chose to utilize his business experience and expertise by
running a 1-800-Radiator and A/C franchise. He opened his franchise in 2015 and
has been successful ever since.
In July, Steven's sales were up 25% and equaled a
staggering $70,000 in additional revenue. His out-of-stock inventory remained
below an average of 5% across all main categories. This means he had mostly all
of the parts in-stock when a customer called to request them. His customer
visits increased 27% year-over-year, and he visited more than 750 customers in
July.
According to Steven, the following components are the
keys to success:
1. Follow the inventory model
and work the auto generator properly.
2. Have the right sales guys
out there who will work the model properly.
3. Have the right delivery guys
and vehicles along with the right methods to manage.
"If you can take the three components from above and
really wrap your head around everything I think truly anyone can be
successful," Steven said.
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