Each month 1-800-Radiator & A/C recognizes the franchise with the best performance. To determine the top franchise of the month, a variety of sales and growth metrics are considered. For the month of July, Steven Edelstein of warehouse #533 in Pittsburg, PA was recognized.
Steven and his wife, Stacey, began their business careers selling children's amusement ride equipment to indoor malls nationwide. They grew the business into a multinational company, and their success earned them the 2007 Ernst & Young Entrepreneur of the Year Award. After selling the business, Steven chose to utilize his business experience and expertise by running a 1-800-Radiator and A/C franchise. He opened his franchise in 2015 and has been successful ever since.
In July, Steven's sales were up 25% and equaled a staggering $70,000 in additional revenue. His out-of-stock inventory remained below an average of 5% across all main categories. This means he had mostly all of the parts in-stock when a customer called to request them. His customer visits increased 27% year-over-year, and he visited more than 750 customers in July.
According to Steven, the following components are the keys to success:
1. Follow the inventory model and work the auto generator properly.
2. Have the right sales guys out there who will work the model properly.
3. Have the right delivery guys and vehicles along with the right methods to manage.
When you combine these pieces, 1-800-Radiator & A/C franchises can achieve great success.
"If you can take the three components from above and really wrap your head around everything I think truly anyone can be successful," Steven said.